Payment and Delivery

Free delivery within Canada. For shipments outside the Canada, the flat shipping rate per order is $250. Your donkey departs from the airport closest to us. The donkey travels in a climate-controlled cabin area for pets.  Ahead of time you will have a flight #, arrival time, and a reference # that identifies your donkey . We make all the arrangements for you, and you pick your donkey up at the airport, just like picking up a person & you will need a reference/airbill number. Shipping is totally safe & stress-free on the donkey . You will receive donkey within 5-6 hours same day after shipping depending on your location. donkeys on planes are as safe as you or I flying. We have shipped donkeys for more than 16 years now. I always try to ship direct nonstop when flying donkeys and adults. In my experience and opinion, our donkeys are very comfortable and the new owners tell me that their new donkey has arrived happy and not at all stressed.

We ship our donkeys using airlines because it is the fastest & safest way to transport our donkeys from our place to yours especially if you live far away or in another state. Our donkeys are shipped in an airline-approved plastic pet kennel that we customize depending on the weight of the donkey, the distance or duration of the journey. They ride in a special climate-controlled & pressurized compartment on the plane which is no different from the cabin. They are not in the same compartment as the passenger luggage.

Our shipping crates are clearly marked with colorful “LIVE ANIMALS” and “UP” stickers. We mark the crates clearly with the destination airport, the confirmation number, the phone & address of the customer. When we know that a donkey is going to be shipped, we play with them in the crate prior to shipping so they are used to it. They have never shown fear of the crate. We put lots of food & plenty of water in the shipping crate. The water provides all the moisture the donkey need during delivery. One reason we do this is in case, in the unlikely event the donkey should get stuck at an airport overnight (because of connecting flight trouble), we don’t have to worry if they have enough to eat or drink. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason, we also look for the shortest route & always schedule direct flights if possible.

We check weather conditions at the receiving end and only ship when we consider it safe to do so. We put our donkeys’ health above all other considerations and do not ship when we feel it could be dangerous to the Donkey well-being. We usually ship Monday – Sunday. We guarantee a safe & healthy arrival of your Donkeys. We WILL NOT SHIP if we feel that weather conditions are hazardous for the donkey. Your donkey may take few days to adjust once they get to their new homes, sometimes it takes them a day or two to settle in, but by far, the vast majority of people tell us they just step right out of the shipping crate & act right at home.

Nanny Shipping

We can also deliver your new donkey DIRECTLY into your arms!! We have reliable Airline Nanny’s that will fly with your donkey right to you. This is the safest, most reliable, and the least stressful way for your new donkey to be delivered to you. A donkey Nanny takes the donkey on board with them and they can give them the attention they need. We want the best possible care for your donkey!